Help Center - Internet (2024)

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    Help Center / Internet

    Internet

    • Common Internet Questions
      • Help Center - Internet (3) What is a Broadband Label? Help Center - Internet (4) What is a Broadband Label?
      • Help Center - Internet (5) How is the information in the Broadband Label gathered? Help Center - Internet (6) How is the information in the Broadband Label gathered?
      • Help Center - Internet (7) What is the reason for the Broadband Label, and why is it important? Help Center - Internet (8) What is the reason for the Broadband Label, and why is it important?
      • Help Center - Internet (9) Can I get altafiber Fioptics Internet at my home? Help Center - Internet (10) Can I get altafiber Fioptics Internet at my home?
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    • New Service Installation
      • Help Center - Internet (12) Do you drill in my home? Help Center - Internet (13) Do you drill in my home?
      • Help Center - Internet (14) How do I self install my service? Help Center - Internet (15) How do I self install my service?
      • Help Center - Internet (16) What can I expect during my service installation? Help Center - Internet (17) What can I expect during my service installation?
      • Help Center - Internet (18) What is buried wire/bore and when is it needed? Help Center - Internet (19) What is buried wire/bore and when is it needed?
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    • Equipment
      • Help Center - Internet (21) Why and how do I reboot my wireless gateway? Help Center - Internet (22) Why and how do I reboot my wireless gateway?
      • Help Center - Internet (23) What equipment do I receive? Help Center - Internet (24) What equipment do I receive?
      • Help Center - Internet (25) What if my wireless gateway does not have power? Help Center - Internet (26) What if my wireless gateway does not have power?
      • Help Center - Internet (27) How do I install my Zyxel 4381 Gateway? Help Center - Internet (28) How do I install my Zyxel 4381 Gateway?
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    • eero Secure
      • Help Center - Internet (30) How do I block or allow certain websites? Help Center - Internet (31) How do I block or allow certain websites?
      • Help Center - Internet (32) How do I content filter? Help Center - Internet (33) How do I content filter?
      • Help Center - Internet (34) How do I create a profile? Help Center - Internet (35) How do I create a profile?
      • Help Center - Internet (36) How do I enable ad blocking? Help Center - Internet (37) How do I enable ad blocking?
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    • Email
      • Help Center - Internet (39) How do I check my altafiber email address inbox? Help Center - Internet (40) How do I check my altafiber email address inbox?
      • Help Center - Internet (41) How do I report spam and other email abuse? Help Center - Internet (42) How do I report spam and other email abuse?
      • Help Center - Internet (43) I'm using a mail client such as outlook, what server settings should I use? Help Center - Internet (44) I'm using a mail client such as outlook, what server settings should I use?
      • Help Center - Internet (45) How do I set up my email address on my wireless device? Help Center - Internet (46) How do I set up my email address on my wireless device?
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    • Troubleshooting
      • Help Center - Internet (48) Why is my speed slower on Wi-Fi? Help Center - Internet (49) Why is my speed slower on Wi-Fi?
      • Help Center - Internet (50) How do I connect my device to Wi-Fi? Help Center - Internet (51) How do I connect my device to Wi-Fi?
      • Help Center - Internet (52) How do I change my Wi-Fi password? Help Center - Internet (53) How do I change my Wi-Fi password?
      • Help Center - Internet (54) How do I reset my wireless gateway? Help Center - Internet (55) How do I reset my wireless gateway?
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    • Premier
      • Help Center - Internet (57) How do I create a QR Recover Code Help Center - Internet (58) How do I create a QR Recover Code
      • Help Center - Internet (59) How do I Install Internet Safeguard on my Android smart phone or tablet? Help Center - Internet (60) How do I Install Internet Safeguard on my Android smart phone or tablet?
      • Help Center - Internet (61) How do I Install Internet Safeguard on my Apple smart phone or tablet? Help Center - Internet (62) How do I Install Internet Safeguard on my Apple smart phone or tablet?
      • Help Center - Internet (63) How do I sync my Password Safeguard App Passwords in the updated Internet Safeguard App? Help Center - Internet (64) How do I sync my Password Safeguard App Passwords in the updated Internet Safeguard App?
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    • Lifeline
      • Help Center - Internet (66) What is Lifeline? Help Center - Internet (67) What is Lifeline?
      • Help Center - Internet (68) What is the Lifeline discount? Help Center - Internet (69) What is the Lifeline discount?
      • Help Center - Internet (70) Can I have a Lifeline discount on my Home Phone and Internet at the same time? Help Center - Internet (71) Can I have a Lifeline discount on my Home Phone and Internet at the same time?
      • Help Center - Internet (72) Who is eligible for Lifeline? Help Center - Internet (73) Who is eligible for Lifeline?
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    • Whole Home WiFi
      • Help Center - Internet (75) What is Whole Home WiFi? Help Center - Internet (76) What is Whole Home WiFi?
      • Help Center - Internet (77) Do I receive additional equipment when I order Whole Home WiFi? Help Center - Internet (78) Do I receive additional equipment when I order Whole Home WiFi?
      • Help Center - Internet (79) Do I receive upgraded equipment if I order Whole Home WiFi? Help Center - Internet (80) Do I receive upgraded equipment if I order Whole Home WiFi?
      • Help Center - Internet (81) Does a technician need to come onsite to set up the equipment? Help Center - Internet (82) Does a technician need to come onsite to set up the equipment?

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    Help Center - Internet (2024)
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